Tax Professional - H&R Block (Canfield, OH) in Youngstown, Ohio For Sale

Job Description:
Our Tax Professionals look at our client's life through tax and find ways to help! H&R Block has been focused on quality client service for more than five decades and is the largest tax preparer in the industry. 1
As a representative of H&R Block, you are responsible for preparing complete and accurate tax returns while delivering outstanding client service.
The Tax Professional II duties include:
Conducting tax interviews with clients
Ensuring client confidentiality and privacy
Increasing retention of all clients
Offering additional products and services
Actively participate in local marketing
IRS audit support & attendance
Generating business growth
Growing tax expertise
Providing mentoring and supporting teammates
Other duties as assigned
1 Based on annual revenues for sales of tax preparation products and services.
Minimum Qualifications
Education
High school diploma or equivalent, and meeting all continuing education requirements of the position. Additional course work in math, accounting, or finance is preferred.
Skills and Experience
Experience is typically acquired through previous tax preparation, and successful completion of the H&R Block's Tax Knowledge Assessment or equivalent. Associate must meet H&R Block's 15-hour continuing education requirement and meet all other IRS and applicable state requirements in order to be considered eligible for employment.
Must have strong verbal and written communication skills, and the ability to effectively communicate in person.
Previous experience in a customer service environment is preferred.
Knowledge and experience with a Windows based computer system is preferred.
Experience working in a fast-paced environment.
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